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GPD Pocket Stuck at: Just a moment... on First Boot

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Post by nandika 2017-06-22, 20:10

Hi!
I've just received my GPD Pocket 7".
After unboxing and charging while turned it on, it shown Just a moment... and the rotating dots.
It's 6-7 hours and still just a moment... it's stuck

Photos attached.
Tried to restart it several times but no use.
Tried from charger, from battery but no use.

What should I do? How to access the recovery partition or something to make it work?
Thank you for your help in advance!

GPD Pocket Stuck at: Just a moment... on First Boot 2017-010
GPD Pocket Stuck at: Just a moment... on First Boot 2017-011

nandika

帖子数 : 2
注册日期 : 2017-06-22

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Post by RaphaeLevy 2017-08-16, 14:00

I have this exact problem

RaphaeLevy

帖子数 : 2
注册日期 : 2017-08-16

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Post by nandika 2017-08-16, 15:03

RaphaeLevy wrote:I have this exact problem

I have received a reply from GPD support and now this problem is corrected.
I needed to reinstall the OS. Do you also need a manual how to reinstall the OS?
You just need to copy the files on a USB stick and boot from it.


E-Mail attached:

Dear Backer

So sorry for the issue.

It should the OS issue.
Can you try to reinstall the system to repair it?
Here is the download link of firmware of Windows OS:
https://mega.nz/#!pJpWDSDJ!xv1E-Lsa9m-9KOXqyofHvdB90lmJ7_Ln6zVzmSwAhtI

And i also attached the instruction of how to reinstall the OS.
Hope it can help you.

Thanks

kendy

nandika

帖子数 : 2
注册日期 : 2017-06-22

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Post by Admin 2017-10-18, 10:37

nandika wrote:
RaphaeLevy wrote:I have this exact problem

I have received a reply from GPD support and now this problem is corrected.
I needed to reinstall the OS. Do you also need a manual how to reinstall the OS?
You just need to copy the files on a USB stick and boot from it.


E-Mail attached:

Dear Backer

So sorry for the issue.

It should the OS issue.
Can you try to reinstall the system to repair it?
Here is the download link of firmware of Windows OS:
https://mega.nz/#!pJpWDSDJ!xv1E-Lsa9m-9KOXqyofHvdB90lmJ7_Ln6zVzmSwAhtI

And i also attached the instruction of how to reinstall the OS.
Hope it can help you.

Thanks

kendy

cheers
Admin
Admin
Admin

帖子数 : 509
注册日期 : 2016-04-08

https://gpdclub.longluntan.com

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