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About warranty

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About warranty

Post by reginjustice on 2016-11-08, 05:45

How can I claim my warranty?

my GPD win is now dead and can not be use. No respond after the LED flash single time to stats switch on.

At first I still get into window after 10-15 sec goes to bluescreen (reporting resstart in xx%)
but now is simply cannot switch on even cannot goes to BIOS.

My friends also got the GPD said it may cause of the dead of the eMMC.

How can I claim the warranty. Just send it back to factory ?

reginjustice

帖子数 : 1
注册日期 : 2016-10-28

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Re: About warranty

Post by Karen_zhou on 2016-11-23, 08:00

reginjustice wrote:How can I claim my warranty?

my GPD win is now dead and can not be use.  No respond after the LED flash single time to stats switch on.

At first I still get into window after 10-15 sec goes to bluescreen (reporting resstart in xx%)
but now is simply cannot switch on even cannot goes to BIOS.

My friends also got the GPD said it may cause of the dead of the eMMC.

How can I claim the warranty. Just send it back to factory ?

Sorry for ths issue. Please send an email to kendyzhu777@softwincn.com. Please put "repair machine(your Pledge ID + your country)" as the email subject, and attach
your indiegogo order screenshot and the problem of your GPD WIN. We will try to reply to you soon.

Karen_zhou

帖子数 : 47
注册日期 : 2016-11-22

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